EmsaNet Managed Services

EmsaNet Internet Services provides businesses with dedicated, Internet access solutions via EmsaNet's and Partners high-capacity nationwide backbone, which has been rigorously engineered for business-critical operations.

EmsaNet Managed Services offers a suite of service level management options (including Customer Premise Equipment) to meet the specific needs of individual customers. Using multiple access methods, the service provides a variety of reliable, high-performance Internet connections at speeds  ranging from T-1 to OC-3. Options include leased line and Frame Relay, and all EmsaNet Managed Services are backed by industry-leading Service  Level Agreements.

Technical experts monitor the network, end-to-end, 24 hours a day, 365 days a year, from our Network Operations Center (NOC). Our experienced staff will handle everything you need to get up and running, including testing the entire solution for successful implementation. For organizations that want to expand their use of the Internet and Internet-related technology to virtually anywhere in the world EmsaNet Managed Services is the ideal solution.

Features:

Reliable, High Performance
Robust, expertly engineered network with the capacity and reach to support any business or application on the Internet

Service Level Guarantee
One of the most comprehensive in the market, supporting our premium access connections and network infrastructure

Quality of Service (QoS)
Globally available, managed QoS enables prioritization of customer application traffic over your EmsaNet Managed Service

End-to-End Problem Resolution
Full management of your Internet connection from premise to the network

Proactive, 24 x 7 Network Management
Proactive monitoring of the network using advanced tools

Fully Managed Provisioning
Entire circuit ordering and installation combined with management and resolution

Flexible Pricing Structures
Pricing based on usage or fixed rates

Scalable Access Options
Access types that range from low-end Frame Relay to high-end SONET connections.

Advanced Features
Domain Name Support, Packet Filtering, Virtual Gateway Support, Statistical Usage Reporting, and Quality of Service at the edge of EmsaNet's network

The EmsaNet platform provides the performance, reliability, and scalability that customers expect from the leader in dedicated Internet access services. EmsaNet Managed Services equips your company to respond to the demand for data-intensive content while taking advantage of EmsaNet's world-class service and support.

The statistics and track record of this high-performance service excel in every way from network reliability to ease of connection, but the price remains extremely competitive.

Years of Internet Experience and Innovation

Customers who work with EmsaNet Managed Services know they are working with a company with substantial experience. We are experienced in fulfilling the Internet access needs of some of the most demanding users of bandwidth, and we are experienced with the Internet itself.

Unsurpassed Network Performance, Reliability, and Scalability

High capacity, scalable peering interconnections, and ongoing upgradeability help to ensure that the EmsaNet Network maintains uncongested connectivity to the world's largest Internet networks. We back this up with Service Level statements committing to 99.98% network availability, an average latency of 40 milliseconds or less in all regions (25ms in North America, 15ms in Europe), and less than .05% packet loss.

Low Cost of Service

EmsaNet's Internet backbone runs on MPLS, the most efficient protocol for operating IP networks. We offer three flexible billing options (fixed-rate, or aggregate). Your company can choose from these based on your traffic patterns.

Global Reach

With over 950 global traffic aggregation access points and 21,000 POP's the EmsaNet Network is widely accessible via all EmsaNet Gateways.

Features to Solve a Broad Range of Customer Needs

EmsaNet Managed Services provides customers with practical solutions to their real-world concerns. The following features are available:

Redundant Ports

DNS

Aggregate Billing

Fractional Billing

MCS (Managed Connectivity Services)

IP-VPN

Managed Router Services

Port Types

The EmsaNet platform also supports a range of port types. (In addition to the standard options shown below, ATM and Frame Relay access options are also available.)

Service Levels

·   Gold Service
A comprehensive, fully-managed, turnkey service under which EmsaNet Managed Services owns and assumes operational management responsibility for the Internet access premises equipment.

·   Silver Service
A fully-managed service in which the customer owns the Internet access premises equipment and EmsaNet Managed Services assumes operational management responsibility for the equipment. Advanced options can be selected a la carte.

·   Bronze Service
The customer owns and assumes operational management responsibility for their Internet access premises equipment. Advanced options can be selected a la carte.

·   Port-Only Service
This is the ideal offer for a customer who wishes to order, install, and manage their local telco circuit. The Port is provided to the customer who also manages their hardware.